Standard UK & Channel Isles delivery on orders over £125.00 FREE.
We use Royal Mail 48 & DHL Parcel for all our standard UK & CI orders.
When your order’s been dispatched, we'll send you a confirmation email with your tracking number.
Your parcel will be with you in 3-5 working days (although it can take a little longer at busy times).
We want you to love your S+S products, so if you’re not happy with your purchase we are happy to offer refunds on all full-priced purchases and store credits on sale styles, subject to some limited exclusions.
To submit a return please email firstname.lastname@example.org with your name, order number, the item/s you wish to return and reason for return.
All return details will be provided via email within 2 business days. Please note that any shipping costs incurred for returning items to S+S for a refund or store credit is solely at the customers own expense.
We’d love to hear from you whether you want to feed back on a product, have a returns query, or want to find out when your order will be arriving.
Our Customer Service team is here on hand to answer your queries Monday- Friday, 8.30am- 4.30pm.
Email email@example.com and one of the Customer Service Team will get back to you or our instant chat service.