S+S Journal

Standard UK & Channel Isles delivery on orders over £125.00 FREE.

We use Royal Mail 48 & DHL Parcel for all our standard UK & CI orders.

When your order’s been dispatched, we'll send you a confirmation email with your tracking number.

Your parcel will be with you in 3-5 working days (although it can take a little longer at busy times).

Sporadic supply chains, fickle seasons, S+S growing, along with a slew of other factors have created a perfect storm for us to occasionally fumble our stock management (at this point in our journey). Just an honest heads up that if this product is in stock, and you want it, now might not be the worst time to pull the trigger. It may well sell out sooner than you think and it could be a while before you see it here again- We'd hate for you to miss out. 

We want you to love your S+S products, so if you’re not happy with your purchase we are happy to offer refunds on all full-priced purchases and store credits on sale styles, subject to some limited exclusions.

To submit a return please email info@stitchesandsteel.com with your name, order number, the item/s you wish to return and reason for return.

All return details will be provided via email within 2 business days. Please note that any shipping costs incurred for returning items to S+S for a refund or store credit is solely at the customers own expense.

We’d love to hear from you whether you want to feed back on a product, have a returns query, or want to find out when your order will be arriving.

Our Customer Service team is here on hand to answer your queries Monday- Friday, 8.30am- 4.30pm.

Email info@stitchesandsteel.com and one of the Customer Service Team will get back to you or our instant chat service.